Final Mile Distribution
Need a reliable last mile delivery partner for regular home or commercial deliveries, rather than a parcel courier? CTS runs a free, private procurement process that matches your requirement with checked contract final mile operators, so you can compare suitable providers before making an appointment.
Choose the right contract final mile partner with confidence
Last mile delivery is the final stage of the supply chain. For furniture, appliances, medical equipment and other high value products, it is often the most demanding. CTS supports ongoing B2B contracts, not one off courier bookings. We help shippers source dedicated final mile capacity for scheduled home and commercial deliveries, including two person delivery services, white glove delivery UK, room of choice, installation, and heavy or bulky deliveries.
Rather than presenting a single carrier, CTS prepares one structured brief and issues it privately to a small shortlist of checked operators that fit your geography, product profile and service requirements. Before an operator receives a brief, we check DVSA operator licence status, financial standing, insurance and relevant accreditations. Where required, operators should also hold the correct vehicle operator licence. CTS checks and introduces operators but does not rank, rate or endorse them. Final due diligence, contract terms and operational responsibility remain with the shipper and the appointed operator.
Whether you need final mile distribution for retail, manufacturing, healthcare or trade supply, price is only part of the decision. Agree fleet profile, route density, mobilisation timescales, proof of delivery, first time delivery targets, failed delivery procedures, room of choice standards, installation responsibilities, goods in transit insurance, driver vetting, continuity arrangements, service credits and reporting before the contract starts. Clear expectations at the outset help reduce risk later.
CTS is suited to businesses procuring ongoing B2B last mile logistics. If you need two man home delivery, white glove handling, scheduled delivery windows or specialist installation across the UK, we help you compare capable operators through an independent procurement process while you retain commercial control.
- Free
- Matching service
- UK-wide
- Operator network
- One brief
- Shared securely
- Checked
- Before introduction
Why appoint through CTS
The checks and structure that make proposals worth comparing.
Dedicated contract delivery
Source operators suited to ongoing final mile contracts rather than ad hoc parcel work.
Checked operators
Every provider is checked before receiving a procurement brief.
Compliance review
DVSA, O licence status, insurance and relevant accreditations are reviewed.
Performance focus
Agree practical KPIs before the service begins.
UK network
Match providers by region, product type and delivery requirements.
Long term fit
Choose the operator that best fits your operational and commercial needs.
Operating models compared
Use this as the checklist for any proposal you receive.
| Attribute | What the operator provides | What to agree up front |
|---|---|---|
| Service profile | Dedicated final mile carrier, two person crews, scheduled deliveries | Delivery windows, room of choice, installation scope |
| Coverage | Regional or national delivery network | Postcode coverage, peak volumes, mobilisation |
| Operational standards | Proof of delivery, customer communication, returns handling | KPIs, reporting, service credits, escalation |
| Compliance | Insurance, financial standing, relevant accreditations | Goods in transit limits, driver vetting, continuity |
| Commercial terms | Contract distribution capability for ongoing work | Pricing model, review periods, change control |
In this section
The decisions that shape the appointment.
Keep control of supplier selection and reduce procurement risk
A final mile delivery contract affects customer service every day. An independent procurement process lets you compare capability, compliance and commercial terms before committing.
| Independent process. | CTS does not sell its own fleet or warehouse capacity. | |
|---|---|---|
| Meaningful comparison. | Review matched proposals against the same structured brief and KPIs. | |
| Commercial control. | You choose the operator and agree the contract directly. | |
Your brief goes only to matched operators. It is never posted publicly or sold on.
How it works
One brief. A private shortlist. No obligation at any point.
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Brief your requirement
Tell us about your products, delivery profile, locations, service levels and contract objectives.
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We match and check
We identify suitable operators and complete compliance checks before issuing your brief.
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Compare proposals privately
Review service proposals, mobilisation plans, KPIs and commercial terms.
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Appoint and mobilise
Choose your preferred operator, complete due diligence and move into implementation.
Common questions
Straight answers on cost, contracts and how your brief is handled.
What is the difference between last mile delivery and parcel courier services?
Contract final mile delivery is intended for ongoing business distribution and often includes scheduled deliveries, two person crews, installation or room of choice services. It differs from standard parcel networks, which are designed to move smaller consignments through fixed carrier systems.
Is CTS independent?
Yes. CTS does not own trucks or warehouses and does not promote one carrier over another. It introduces checked operators through a private procurement process, while the final decision remains with the shipper.
What checks do you carry out on operators?
Before an operator receives a brief, CTS checks DVSA operator licence status, financial standing, insurance and relevant accreditations. These checks support supplier selection but do not replace the shipper's own due diligence before awarding a contract.
Can you help with white glove and two person delivery contracts?
Yes. Requirements such as white glove delivery UK, two man home delivery, heavy item handling, room of choice and installation can all be included in the procurement brief. Operators are matched according to capability and contract requirements.
What KPIs should be agreed for a final mile contract?
Typical measures include first time delivery rate, proof of delivery quality, failed delivery costs, installation completion, customer communication, claims performance and reporting frequency. The right KPIs depend on your products and customer expectations.
Does CTS charge shippers?
No. The CTS procurement service is free to shippers and there is no obligation to appoint an operator. You remain in control throughout the process.
Request quotes from vetted UK partners
Tell us what your business needs to move and compare proposals privately. Free to use, with no obligation to appoint.
- Vetted UK operators only
- Private, never a load board
- No cost, no obligation
Find the right contract final mile partner
Tell us about your delivery requirement and we will run a private procurement with checked operators. The service is free to shippers and there is no obligation to appoint.
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